End of Process
By default, the mpmX app shows leadtimes and other information from an average of all cases, but this can sometimes be misleading.
- For example, cases that are not finished will have shorter leadtimes just because they have not reached the end.
- The number of process variants (specific path that each case takes) will be greater if you include both open and closed cases, than if you only counted closed cases.
There are many situations where it is beneficial to only analyse cases that are closed or finished. To do this, we have to define what is the end of a case.
- Tick the activities which define a process end. Multiple activities can be selected.
- The list includes all activities in your event log.
- Click on "Apply Selection" to save your configuration.
More information on how to configure when the process is finished can be found in the Data Engineer Guide.