Business User Guide Overview

The Business User Guide is for managers, project managers, or analysts who want to see the process, filter for details, find problems, and use the insights for process improvements.

This guide contains information such as:

• How to use the various Dashboards and sheets
  • Their use cases and benefits, how to interpret the visualizations and get insights.
  • How to filter in an app, and use help, simulations and AI predictions
  • How to use the mpmX Extensions to get more information and refine your insights
  • Examples of how you can use process mining for customer journeys in various industries
  • After you have found your insights, how to use bookmarks and snapshots for data storytelling.