New Structure for Help Documentation
We’ve reorganized the help documentation to make it easier for you to find the information you need.
Why we changed the structure
Previously, articles were grouped by roles such as data engineer, business analyst, or business user. In practice, however, these roles often overlap as many tasks are shared across different roles. This made it harder to follow related topics without jumping back and forth between sections.
To reduce this friction, the new structure is designed around topics and their subject matter. This way, articles that naturally belong together are now closer together, regardless of which role you identify with. Our goal is to reduce effort, improve readability, and help you discover connections more quickly.
We did not remove the roles altogether. You can still find articles related to roles by using the new tag system at the bottom of a page in the guides. Either try directly navigating to it via editing the URL https://help.mpmx.com/platform/[your-platform]/tags/[role], [your-platform] being your chosen platform in lowercase i.e. qlik, snowflake, etc., and roles being business-user, business-analyst or data-engineer. Alternatively, scroll to the Navigation Instructions at the bottom of this page to get detailed instructions on how to use the tags most effectively.
What this means for you
- Less searching across roles: Related articles are now placed together, regardless of job title.
- Reduced duplication: Shared tasks no longer appear in multiple places, making the documentation cleaner and easier to follow.
- Broader platform coverage: The new structure also reflects our growing platform support, making it easier to explore how features and use cases connect across the entire ecosystem.
How you can navigate
- Platform selector: If you’re using a specific platform (for example, Qlik), start by choosing it from the Platform dropdown in the top menu bar. This ensures you see the right version of the documentation that matches your environment.
- Tags: At the bottom of each article, tags let you filter and explore related topics across the documentation.
- Search: The search bar remains the fastest way to find content. For the most relevant results, first select your platform (and specific version if applicable) since the search is context-sensitive. Then enter keywords, feature names, or phrases. Results are ranked by relevance, and you can combine terms (for example, “Qlik data pipeline error”) to narrow down what you need.
Navigation Instructions
Search via Sidebar-Navigation Example
Previously, the structure was role-oriented:
Now it is topic-oriented:
If you have decided to install mpmX on your own device, you had to navigate through Data Engineer Guide » Install and Configure » Install & Upgrade mpmX Components » Install mpmX analytics, under the assumption that you know installation topics are assigned to the role Data Engineer. Now access is more intuitively accessible under Installation, System Setup & IT Integration » mpmX Installation » Install mpmX analytics.
Using the Algolia-Search-Tool
In the top left corner of the page, inside the top bar, you will find the search field. This tool is powered by Algolia Search, which helps you quickly locate relevant documentation.
Click on the search bar to open the search pop-up. Here, you can immediately see a list of your recent searches, making it easy to revisit previous queries without retyping them.
When you type a keyword (e.g., "Resource Analysis") into the search bar, Algolia will suggest matching results in real time.
- If you see the right entry, you can click directly on it to navigate to the page.
- If none of the suggestions match your needs, simply scroll down to the bottom of the results list.
There, you will find a link labeled “See all x results”, which allows you to view the complete set of matches.
Clicking on “See all x results” takes you to the full results page.
Tips for Effective Searching
- Use specific keywords (e.g., “API token reset” instead of just “token”).
- If you don’t find what you need right away, try synonyms or related terms.
How to use the Tag-System?
Most documents in the documentation now feature specific keywords, so called tags. This tagging system helps you find related topics more quickly. You can view these tags at the bottom of any content page (excluding table of contents pages).
When you click on a tag, it takes you to a page displaying all other content with the same tag, showing related material. In the Screenshot below, the keyword that was clicked was "Install".
Under the headline of a page that collects all documents tagged with a specific keyword, you'll find a "View all tags" link.
Clicking this link displays an alphabetically organized collection of all tags currently used in the documentation. This comprehensive tag index may contain relevant categories to help refine your search.
A document will usually not have more than five tags. The tags also belong to specific categories such as the purpose, the main topic, the subtopic(s) and the role.
We believe these changes will make the documentation more intuitive, more consistent, and ultimately more helpful for your daily work. We’d love to hear your feedback as we continue to improve the documentation.