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Welcome to the Basics Section

Welcome to the Basics Section of our Process Mining documentation. This section is designed to provide a solid foundation for anyone getting started with process mining, whether you are a new user of our platform or looking to refresh your knowledge. Here, you will find essential concepts, terminology, and practical guidance, designed to enhance your understanding and proficiency in the process mining domain.

What You Will Learn​

In this section, you can expect to:

  1. Understand Core Concepts – Gain a clear understanding of what process mining is, how it works, and why it is important for business process improvement. We cover key concepts such as "What is an Event Log?", "conformance checking", and "Traditional Mining vs. OCPM".

  2. Explore Customer Journey Use Cases – Learn how process mining can be applied to real-world scenarios. Our examples highlight common customer journey use cases, showing how process mining can uncover bottlenecks, inefficiencies, and opportunities for optimization.

  3. Familiarize Yourself with Terminology – Access comprehensive information about process mining with our well-structured glossary. It provides concise, accessible definitions of technical and domain-specific terminology. This resource ensures all practitioners, whether newcomers or professionals transitioning from adjacent fields, can engage with the material effectively.

  4. Understand Platform Support – Discover which platforms our tool supports and how to integrate your data sources. We provide guidance on compatibility, data extraction, and setup to get you started with minimal friction.

How to Use This Section​

  • Step-by-Step Learning: Start with core concepts before moving on to use cases and practical examples.
  • Reference Material: Use the glossary to quickly look up terms as you encounter them.
  • Platform Guidance: Follow instructions for supported platforms to ensure smooth data integration and analysis.

This section serves as an entry point to establish proficiency in process mining fundamentals and optimize your utilization of our tool. Upon reviewing the Basics Section, you will acquire the necessary knowledge to comprehend your processes, detect inefficiencies, and implement data-driven decisions with assurance.